KaiNotes
Support
Help with sign-in, encrypted notes, synchronisation, attachments, and account management.
Contact support
Email jacklwinga@hotmail.com.
Include your device model, operating-system version, and a description of what happened. Never send your vault passphrase or verification codes.
Before contacting support
- Confirm the device has an internet connection and reopen KaiNotes.
- Use your registered passkey or biometric unlock when prompted.
- Keep the app installed if unsynchronised local work may still be present.
- Do not clear browser or app storage until support confirms your notes are synchronised.